Depending on the phone's settings, the BlackBerry Messenger icon may be hidden. Hidden apps are still installed on the phone, but not visible from the phone's expanded home screen. Occasionally, apps may not load properly on a BlackBerry phone.
A simple battery pull can provide the kick start a phone needs to properly load the applications. A battery pull does not harm any of the data on the phone and is a good troubleshooting technique for most of the BlackBerry's issues. Remove the phone's battery cover and battery for at least one minute. Check the phone's expanded home screen for the application when the phone fully loads. In many instances, you can resolve the issue by making minor adjustments to your phone and the settings.
A hard reset can solve many problems that occur with BlackBerry Messenger. A hard reset shuts down all of the running applications on your phone and gives it a chance to restart without unnecessary applications using your phone's resources. To hard reset your BlackBerry phone, simple remove the battery while the phone is still on, then replace it after 30 seconds. Once your phone restarts, relaunch the messenger app. In order for BlackBerry Messenger to properly function, you have to allow it access to your phone's services, such as the network connection.
When having problems with the app, you should always ensure your phone's settings allow access to the services. Check your permissions by opening your phone's advanced options, then opening the "Applications" folder. While you may be feeling nostalgic about the demise of BBM, not all is lost.
With the end of BBM upon us, you'll need to figure which messaging platform will replace it. Below we round up some of the best messaging services currently available.
Absent from the list are Facebook Messenger and WhatsApp. Both are capable messaging apps that you surely could use. However, a recent report revealed Facebook CEO Mark Zuckerberg wants to make it possible for users of WhatsApp, Facebook Messenger and Instagram to send messages to each other , despite the messaging services currently being separate entities. On the surface, it sounds like a good idea.
But when you start looking at what the move could mean in terms of user privacy , it can leave you with an unsettling feeling. Especially when you consider that WhatsApp messages are currently encrypted, while Messenger and Instagram messages are not. Exactly how Facebook will blend the services and what level of protection it will provide are unknown.
BBMe includes all of the familiar BBM features -- voice and video calls, read receipts and file sharing, to name a few -- that users have known and loved for all these years, plus end-to-end encryption.
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